Updated for 2025

How to Set Up a Telegram CRM System in 95 Minutes

Transform your customer relationships with a powerful Telegram CRM. This comprehensive guide walks you through creating automated workflows, managing leads, and integrating analytics for maximum business impact.

95 minutes setup
Enterprise secure
Zero monthly fees

Instant Communication

Respond to customers in real-time with automated workflows and instant notifications.

Lead Management

Automatically capture, qualify, and nurture leads through intelligent conversation flows.

24/7 Automation

Handle customer inquiries round the clock with smart bot responses and workflows.

Analytics & Insights

Track customer behavior, conversion rates, and optimize your communication strategy.

5-Step Setup Process

Follow these detailed steps to build your Telegram CRM from scratch

1

Create Your Telegram Bot

Set up your bot foundation through BotFather
5 minutes

Detailed Instructions:

  • Open Telegram and search for @BotFather
  • Send /newbot command to create a new bot
  • Choose a unique name ending with 'bot'
  • Save your bot token securely - you'll need it later
  • Configure basic bot settings and description

Advanced CRM Features You Can Add

Smart Automation

AI-powered responses, scheduled follow-ups, and intelligent lead scoring

Advanced Analytics

Conversion tracking, customer journey mapping, and ROI analysis

Team Collaboration

Multi-agent support, conversation assignment, and team performance metrics

Related Articles