1Introduction
At Wapiuu, the security of your personal data is a priority. This policy describes the data we collect when you use our services, how we use it, retention periods, and your rights under GDPR and applicable laws. By using the service you accept this policy.
2Data We Collect
When you create an account we collect email, phone number and company details. During use we process message statistics, device information, campaign and API usage data. For payments, necessary data (card or billing address) is processed via payment providers. When you visit our website we may collect IP address, browser type and page views (via cookies).
3How We Use Data
Collected data is used to deliver the service, manage accounts, provide support, billing and comply with legal obligations. It may also be used for product improvement, surveys and marketing communications where you have opted in. Your data is never sold to third parties without your consent.
4Cookies and Similar Technologies
We use cookies on our website for session management, security and user preferences. Essential cookies are required for login and core features. You can manage preferences for analytics and functional cookies. See our Cookie Policy for details.
5Third Parties
We share data with trusted third parties such as payment processors, hosting and infrastructure providers. All processors are bound by data security and privacy commitments. Data is shared only to the extent necessary to deliver the service.
6Your Rights
Under GDPR and applicable laws you have rights to access, rectify, delete, restrict processing and data portability. You may also object to processing and have rights regarding automated decision-making. Submit requests to support@wapiuu.com; we will respond within statutory timeframes. You may lodge a complaint with your data protection authority.
7Data Security
Your data is transmitted over encrypted connections (TLS) and stored on secure servers. Access controls, regular security assessments and backup procedures are in place. In the event of a breach we will notify affected individuals and authorities as required by law.
8Data Retention
Account data is retained while your account is active. After an account deletion request, data is deleted or anonymized except where legal retention applies. Invoices and payment records are kept as required by tax legislation.
9Policy Updates
This policy may be updated from time to time. Material changes will be communicated by email or in-app notice. The current text is always published on this page. Continued use of the service constitutes acceptance of the updated policy.
For privacy-related questions Contact.